Privacy Policy

Zenova Group Ltd. ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use the Zenova Group Fire Extinguisher Self-Maintenance App (the "App"). This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We collect and process the following types of personal data:

a. Information You Provide Directly:

• Name
• Contact information (email address, phone number)
• Business or organization details (if applicable)
• Maintenance logs or reports submitted via the App

b. Automatically Collected Information:

• Device information (model, operating system, app version)
• IP address
• Usage data, such as interactions within the App

c. Cookies and Similar Technologies:

• We may use cookies or similar technologies to enhance your experience and gather usage analytics..

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you agree to provide us with data, such as registering an account.
• Contract: To fulfill our obligations under the terms of use for the App.
• Legal Obligation: To comply with fire safety regulations or other laws.
• Legitimate Interests: To improve the App and provide better services.

3. How We Use Your Data

Your data is used for the following purposes:

• To enable and manage your use of the App.
• To facilitate the maintenance and tracking of fire extinguishers.
• To provide customer support and respond to inquiries.
• To comply with applicable laws and regulations.
• To improve and optimize the App’s performance and features..

4. Data Sharing and Third Parties

We do not sell your personal data. However, we may share your data with the following entities:

• Service Providers: Third-party vendors who assist in App development, hosting, or analytics.
• Legal Authorities: When required to comply with legal obligations.
• Your Organization: If you are using the App on behalf of a business or organization, your data may be shared with authorized representatives.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Afterward, we securely delete or anonymize your data.

6. Your Rights Under GDPR

As an individual within the EU, you have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request limitation of data processing in certain situations.
• Data Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Withdraw consent at any time for processing activities reliant on your consent.

To exercise your rights, contact us using the details below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected through mechanisms like the EU Standard Contractual Clauses or other legally compliant safeguards.

9. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:

Zenova Group PLC

Address: 101 Kings Road, Brentwood, Essex CM14 4DR
Email: info@zenovagroup.com
Phone: +44 (0) 2030 393977

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted within the App and/or on our website, with the "Effective Date" updated accordingly.

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